We had an amazing experience at this clinic. The receptionist is efficient, kind, organized and on top of her game in every way! Dr. Lombard was fantastic and so caring towards my elderly Mom. The clinic is clean and operates in a way that although the list is long, there are few people in the waiting area at a time, which is always appreciated. We were visitors in the area and I wish this clinic was closer to home!
Cindy Corrigall
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July 04, 2024
You seem to need to be standing in the line up an hour before the clinic opens so 7:00am if you want to be seen the same day. I was there at 6:55am and 4th inline. Left the clinic at approx 9:30am. Dr Spring was excellent. I wish she was my family Dr. I would suggest bringing a folding chair to sit on which many people in the line did. Today was quite warm in the sun so protection from sun advised. The clinic is great just so many people that need it and not enough Dr.'s.
Gem
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July 24, 2024
Absolutely a complete waste of time to go here, dont even bother, they dont care about you.
The hours on google say they're open till 6pm; they're not. The doctor is only in till 1pm. When I walked in the receptionist asked me what I needed help with, and I responded medication side effects, she said come in tomorrow at 7am to be guaranteed to see a doctor. I do, and I wait 3-4 hours to get into a room to be asked again by the receptionist (the exact same one from yesterday who told me to come back in) what I'm there for. I say once again medication side effects and she says they cant help me. Wouldve been nice to know that yesterday when I told her that's what I was there for. They completely wasted my time, I'll go somewhere else next time I need to go to a walk in, I recommend you do the same if you can help it. I'd rate 0 stars if I could.
Rhys Bentley
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April 10, 2024
A great experience at this walk in clinic with Dr Lombard. Both him and the kind lady at reception were extremely friendly and efficient. Granted I had to be at the doors 1 hour before opening to get seen quickly, but its easily a sacrifice I'd make again for a repeat of my last experience. Thanks again!
K McCarthy
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November 19, 2023
I have gone to this clinic for years since they were at their prior location. They seemed to have more physicians working a few years ago and I could sometimes sneak in after work virtually without any wait at all. I can say that the physicians and support staff have all been consistently great throughout the years. Unfortunately due to doctor and staff shortage, CoVid etc. they have had to cut back their hours and yes you sometimes have to line up very early in the morning to see a physician that day. Once you check in you can leave and they will call you to come back when your appointment is getting close. I was recently at the clinic on a Sunday morning. I waited briefly to check in, did a bit of shopping while waiting for the call back, saw a physician, got a prescription, had it filled and was home again 2 1/2 hours after I left. Fantastic. I appreciate that many people are often in distress when they go to the doctors so their experience may be affected but I think this is great clinic.
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3199 Cliffe Ave, Courtenay, BC V9N 7S7, Canada
Claim Listing: Walk-In Clinic at Walmart Courtenay by Jack Nathan Health
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We had an amazing experience at this clinic. The receptionist is efficient, kind, organized and on top of her game in every way! Dr. Lombard was fantastic and so caring towards my elderly Mom. The clinic is clean and operates in a way that although the list is long, there are few people in the waiting area at a time, which is always appreciated. We were visitors in the area and I wish this clinic was closer to home!
You seem to need to be standing in the line up an hour before the clinic opens so 7:00am if you want to be seen the same day. I was there at 6:55am and 4th inline. Left the clinic at approx 9:30am. Dr Spring was excellent. I wish she was my family Dr. I would suggest bringing a folding chair to sit on which many people in the line did. Today was quite warm in the sun so protection from sun advised. The clinic is great just so many people that need it and not enough Dr.'s.
Absolutely a complete waste of time to go here, dont even bother, they dont care about you. The hours on google say they're open till 6pm; they're not. The doctor is only in till 1pm. When I walked in the receptionist asked me what I needed help with, and I responded medication side effects, she said come in tomorrow at 7am to be guaranteed to see a doctor. I do, and I wait 3-4 hours to get into a room to be asked again by the receptionist (the exact same one from yesterday who told me to come back in) what I'm there for. I say once again medication side effects and she says they cant help me. Wouldve been nice to know that yesterday when I told her that's what I was there for. They completely wasted my time, I'll go somewhere else next time I need to go to a walk in, I recommend you do the same if you can help it. I'd rate 0 stars if I could.
A great experience at this walk in clinic with Dr Lombard. Both him and the kind lady at reception were extremely friendly and efficient. Granted I had to be at the doors 1 hour before opening to get seen quickly, but its easily a sacrifice I'd make again for a repeat of my last experience. Thanks again!
I have gone to this clinic for years since they were at their prior location. They seemed to have more physicians working a few years ago and I could sometimes sneak in after work virtually without any wait at all. I can say that the physicians and support staff have all been consistently great throughout the years. Unfortunately due to doctor and staff shortage, CoVid etc. they have had to cut back their hours and yes you sometimes have to line up very early in the morning to see a physician that day. Once you check in you can leave and they will call you to come back when your appointment is getting close. I was recently at the clinic on a Sunday morning. I waited briefly to check in, did a bit of shopping while waiting for the call back, saw a physician, got a prescription, had it filled and was home again 2 1/2 hours after I left. Fantastic. I appreciate that many people are often in distress when they go to the doctors so their experience may be affected but I think this is great clinic.